Making me do the most work, provide all the information, attitude for me mentioning to wait after elections for this involvement with repairs or retails received with discuss from the people whom have never did a thing for me over the last ten years! This insurance company does not care how long you've been with them. The most recent insult happened today when I removed a car from the policy.

Need one more action to disqualify them both from rating and reviews! When shown undeniable evidence that the trucker was "mistaken" about how the accident happened, AAA ignored it. Never had a claim or collision where AAA had to pay any amount! Rude won't tell me why, still no letter after 35 years this is the treatment I get.

That's what I expected. DO NOT USE this company !!! Stupid and horrible customer service. FRAUD- GARBAGE- FORGERY!I have just hung up with my bank to start a FORGERY INVESTIGATION into this company that cashed my check NOT ADDRESSED TO THEM!!!

Her response was: "Wow. I pressed 0 to get immediate help and spoke to someone there, asking for the name and phone number of the Claims Manager's superior. I let that go completed the policy and paid for the year. We have also reported them to a state oversight agency (yes, I realize this is a complete waste of time). Next stop Insurance Commissioner. Insurance is provided to qualified Auto Club members by the Interinsurance Exchange of the Automobile Club.

Contact the business for more information about recent service changes. Wir und unsere Partner nutzen Cookies und ähnliche Technik, um Daten auf Ihrem Gerät zu speichern und/oder darauf zuzugreifen, für folgende Zwecke: um personalisierte Werbung und Inhalte zu zeigen, zur Messung von Anzeigen und Inhalten, um mehr über die Zielgruppe zu erfahren sowie für die Entwicklung von Produkten. this structure. I have been up all night working on a package to basically clear my allegations of being at fault or saving AAA from having a loss claim.

this man knew the ins and outs of everything and was able to complete the transaction with no problems and I would highly recommend him to anybody…", "awesome service .. our first time using state farm and we cant say enough great…", "This review has been long overdue.

I received a signed document from their agent and gave her the annual premium in full for both policies. Yet they did increase my rates ( after 13 years of EXCELLENT driving history ) by 200 percent. Not only did they cancel my insurance, no one notified me! 2019, September I have the adjuster come out all is good I start to get the new policy, they tell me my water damage for the next 5 years will be more expensive because of the 2014 claim they did not pay.

They said that my son was at fault despite having zero physical evidence, not even a photo of the damage to the truck. Address: Santa Ana, CA 92799. I have been with AAA for 12 years.

?I called them and they found another insurance company to insurer my house at 2.5 times the previous premium.

Over a month now and after giving him my last $129, realizing the guy is not to going to be on my side and cancelling, still haven't received my refund.

"Unfortunately I have the requisite experience to review these guys (aka: I've had accidents).

When our son's car was T-boned last year, AAA coordinated with the at-fault driver's insurance (State Farm) for the repairs.

Called inspector.While at doctors office he calls"call me back". We had to show our AAA adjuster another Ford Fusion without a misaligned hood in order to make them correct the repairs.

AAA is losing more business, I know a lot of people and customer care is important. Web: www.aaa.com. See reviews, photos, directions, phone numbers and more for Interinsurance Exchange Of The Automobile Club locations in Santa Ana, CA. I wrote and called regarding this and was given many flimsy excuses for the policy change. My son's little Civic was hit by a delivery truck from a major firm. Making me do the most work, provide all the information, attitude for me mentioning to wait after elections for this involvement with repairs or retails received with discuss from the people whom have never did a thing for me over the last ten years! Car Insurance. I wish I would have read these Yelp reviews before I called AAA to see about car insurance. After receiving insulting and disrespectful customer service from numerous representatives, most notably the underwriting department who are despicable in their attitude toward customers, we have canceled our policies due to poor and untrustworthy customer service. They do floats for paredes and things like that they. I fully realize AAA could care less about losing a customer (fully evident by staff I've spoken to on the phone) but at least I can vent here.While we will maintain our AAA membership for emergency services we have obtained better insurance at a cheaper price elsewhere and have been treated in a respectful and courteous manner by our new insurance company. Recommend going with the attorney regardless how small the claim! They even approved a $1400 payment to the truck firm for a small amount of paint repair - without ever sending an appraiser to confirm the truck's damage!! This is a devious way to falsly inflate mileage to jack up premiums. She hit me! They took our money but when there was an accident, they did nothing to help us. Their new policy is to apply the mileage from that car to another car on the policy. My efforts to point out this hypocrisy were discounted, or ignored, or flatly "who cares.

We…", "In my opinion, information and options are what makes a difference.

.css-1o5pw2t{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(187,186,192,1);}.css-1o5pw2t::before{position:absolute;display:block;left:0;}.css-1o5pw2t::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1o5pw2t svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.css-1o5pw2t:hover,.css-1o5pw2t:focus{fill:rgba(117,114,128,1);}. Claim your business to immediately update business information, respond to reviews, and more! As long as "you do not meet their current UNDERWRITING GUIDELINES", then you're kicked out, no matter how loyal you are to them.

First he gave me a really high quote.I told him I needed to save money.He reduced the quote by a lot.Then he said it would have to be on autopay.I told him I did not want autopay.The next thing I knew, he had a form in front of me that had to be signed quickly.One thing it said was that I was informed of the autopay requirement at the beginning of our discussion. Every 6 months I spend hours on the phone resolving the issue. Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Lately I helped an elderly person who has been with AAA for decades in relation to an auto claim.

The actions of AAA and Farmer Insurance if a normal person would have prevented from catching tampering and being able to concentrate on elections! Horrible, nothing wrong with my home, they took my money for the entire year in September then decide in November my home can not be insured with there company. How could a 26 inch high Civic bumper hit a truck at a height of 36 inches? When our son's car was T-boned last year, AAA coordinated with the at-fault driver's insurance (State Farm) for the repairs. Oscar was able to do that and go the extra mile by asking to contact him directly if any questions came to mind. I tell her, "no, I have the policy in my hand and it is paid for the year". These last elections compromised by tampering or misappropriation of taxpaying funds!

I do not know why I didn't think to post on Yelp my experience from an "accident" on October 11, 2013. That's what I expected.This is not a normal business.After seeing all these negative reviews, a total of 1star overall, I see mine was no fluke.It's unanimous!They SUCK!Hard to put it any milder than that.Can't understand why they would set out to run a business like a 'C' moviIt is now  March 22 and I have received a refund of 52$ with an explanation that I've been cancelled because I did not bring my cars in to have them inspected. Assigned to insurance companies that have, in our opinion, a superior ability to meet their ongoing insurance obligations. "As I was informed by your claims department, "we regret that we did not meet your expectations." We have also reported them to a state oversight agency (yes, I realize this is a complete waste of time). 19 reviews on.

I have been with AAA for almost 30 years.

Need one more action to disqualify them both from rating and reviews!

My investigation or Raid X will determine if they are part of this reprisal or just their normal customer service! But perhaps my experience will help & prevent future clients in reconsidering their purchase of automobile insurance with the "Interinsurance Exchange of the Automobile Club.".

Not true at all.

We had to show our AAA adjuster another Ford Fusion without a misaligned hood in order to make them correct the repairs. Finally I called the Claims Manager and he did not pick up the darned phone either. Ruthless!This is not a normal business.After seeing all these negative reviews, a total of 1star overall, I see mine was no fluke.It's unanimous!They SUCK!Hard to put it any milder than that.Can't understand why they would set out to run a business like a 'C' movie. Talk about frustrating. AAA would not authorize the necessary parts to do a complete repair. I have been a member for 22 years and the service has steadily gone downhill.I have multiple policies (home, auto) and just left them because of their incompetence, lack of service, antiquated service.The Pasadena office has a high turnover rate of Insurance Reps.They royally messed up my Auto policy to the point they keep sending me refund checks in the mail and notifying me by mail my policy was cancelled ...Last week.They corrected the error two times but the underwriting department has not corrected their error and the cycle of reinstatement and cancellation continues.......finally left them and went to Geico ....and I saved $600.

I have been up all night working on a package to basically clear my allegations of being at fault or saving AAA from having a loss claim. Returned a week later no word from body shop or AAA. My signature is on the public trust and art three million supporter or registered voters I give the public trust to establishments deserving or take it away we it is in order! My Mom had State Farm for a very long time. They acted more like they represented the truck firm than my son. Phone: 714-850-5111. Me, being loyal to AAA, having auto insurance and roadside still thought may as well change homeowners to AAA and get the bundle as well. I asked if I could speak to her boss, she said she is the boss! This company I have been a member and customer for going on ten years! Yahoo ist Teil von Verizon Media.

The relationship ran smoothly even if we had to pay increases with our premiums, with our cars & with our home.

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