So now no ETA on when mine will ship, which essentially means I need to cancel and try to find a CE somewhere else. Ain't the future wonderful? The products have all been delivered, though, right? Still on the truck out for delivery! ._12xlue8dQ1odPw1J81FIGQ{display:inline-block;vertical-align:middle}

The order info projected a delivery date of Thursday. The issue is more that we see customers who would NEVER bother to check their front porch unless Amazon told them to. If you're in dire need and have life threatening DX withdrawal and have the cash to spare, go buy it somewhere and when it comes in return the sealed one when you get it in the mail :). Just seeing if anyone has also had instances where Amazon emailed the customer saying a package had not shipped weeks after a valid tracking number was added to the order. I based this judgement by previous orders with you guy.” We shipped the product on 12/29 and it was delivered on 1/2. Our lead-time is 4 days because we have an 8 warehouse network and there may be a delay from one warehouse that delays an order past the standard 2 days of lead-time, so to cover these delays, we have our lead-time set higher. “Shipping shows delayed…what does that mean. Email is an imperfect communication method. And all of them were on the schedule by US Postal Service. From my own personal experience UPS once left a $1,000 worth of exercise equipment on my door step. You almost got to tip them to work. If the order isn’t ever shipped/confirmed they could eventually cancel it, but that’s different from hinting that it would be shipping soon and eventually writing that it wasn’t delivered. It’s the USPS, they are beyond terrible. ._9ZuQyDXhFth1qKJF4KNm8{padding:12px 12px 40px}._2iNJX36LR2tMHx_unzEkVM,._1JmnMJclrTwTPpAip5U_Hm{font-size:16px;font-weight:500;line-height:20px;color:var(--newCommunityTheme-bodyText);margin-bottom:40px;padding-top:4px}._306gA2lxjCHX44ssikUp3O{margin-bottom:32px}._1Omf6afKRpv3RKNCWjIyJ4{font-size:18px;font-weight:500;line-height:22px;border-bottom:2px solid var(--newCommunityTheme-line);color:var(--newCommunityTheme-bodyText);margin-bottom:8px;padding-bottom:8px}._2Ss7VGMX-UPKt9NhFRtgTz{margin-bottom:24px}._3vWu4F9B4X4Yc-Gm86-FMP{border-bottom:1px solid var(--newCommunityTheme-line);margin-bottom:8px;padding-bottom:2px}._3vWu4F9B4X4Yc-Gm86-FMP:last-of-type{border-bottom-width:0}._2qAEe8HGjtHsuKsHqNCa9u{font-size:14px;font-weight:500;line-height:18px;color:var(--newCommunityTheme-bodyText);padding-bottom:8px;padding-top:8px}.c5RWd-O3CYE-XSLdTyjtI{padding:8px 0}._3whORKuQps-WQpSceAyHuF{font-size:12px;font-weight:400;line-height:16px;color:var(--newCommunityTheme-actionIcon);margin-bottom:8px}._1Qk-ka6_CJz1fU3OUfeznu{margin-bottom:8px}._3ds8Wk2l32hr3hLddQshhG{font-weight:500}._1h0r6vtgOzgWtu-GNBO6Yb,._3ds8Wk2l32hr3hLddQshhG{font-size:12px;line-height:16px;color:var(--newCommunityTheme-actionIcon)}._1h0r6vtgOzgWtu-GNBO6Yb{font-weight:400}.horIoLCod23xkzt7MmTpC{font-size:12px;font-weight:400;line-height:16px;color:#ea0027}._33Iw1wpNZ-uhC05tWsB9xi{margin-top:24px}._2M7LQbQxH40ingJ9h9RslL{font-size:12px;font-weight:400;line-height:16px;color:var(--newCommunityTheme-actionIcon);margin-bottom:8px} It hasn't shipped yet, so there should not be any issue in cancelling. ._3Im6OD67aKo33nql4FpSp_{border:1px solid var(--newCommunityTheme-widgetColors-sidebarWidgetBorderColor);border-radius:5px 5px 4px 4px;overflow:visible;word-wrap:break-word;background-color:var(--newCommunityTheme-body);padding:12px}.lnK0-OzG7nLFydTWuXGcY{font-size:10px;font-weight:700;letter-spacing:.5px;line-height:12px;text-transform:uppercase;padding-bottom:4px;color:var(--newCommunityTheme-navIcon)} This is ridiculous. Nothing less. I think it is because workers are on vacation and packages can be moving through the system at a normal speed but not all the tracking info is getting entered because of vacations. ._3-SW6hQX6gXK9G4FM74obr{display:inline-block;vertical-align:text-bottom;width:16px;height:16px;font-size:16px;line-height:16px} Proof? See attached for a screen shot a customer sent me. Haven’t had any messages here in order for their system to link properly to the carrier’s system and determine the tracking is valid. If not, well, that goes on Twitter, too. The correct way to say it is, just because Amazon claims your order has shipped, it doesn't mean it's been picked up -- or handed off to -- the shipping company yet. Is it going to be shipped at all?” …on 1/4 she received an email saying her product was shipping soon and on 1/18 she received an email from Amazon saying that her product was not delivered. UPS had put a new label with my name and address OVER the address label affixed by the seller. Example: Order placed on 12/3 and the seller shipped immediately. Their customer service is excellent; definitely call them. Considering the breadth of your business (good article), using signature confirmation will eliminate the number of claims against you. A few weeks ago I made a purchase for a FBA item and I got the same message. The first email we received from the customer was on 1/23 which said: “Order was shipped on January 4th was suppose to be delivered by January 18th. This has been reported here on the seller boards.

._3bX7W3J0lU78fp7cayvNxx{max-width:208px;text-align:center} It is as though Amazon has the data but the relay to the customer for them to see on their end failed to take place, and we presume it has something to do with shipping and the product being delivered before the first date listed as the earliest possible shipping date. Go away you tea bagger. .c_dVyWK3BXRxSN3ULLJ_t{border-radius:4px 4px 0 0;height:34px;left:0;position:absolute;right:0;top:0}._1OQL3FCA9BfgI57ghHHgV3{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;-ms-flex-pack:start;justify-content:flex-start;margin-top:32px}._1OQL3FCA9BfgI57ghHHgV3 ._33jgwegeMTJ-FJaaHMeOjV{border-radius:9001px;height:32px;width:32px}._1OQL3FCA9BfgI57ghHHgV3 ._1wQQNkVR4qNpQCzA19X4B6{height:16px;margin-left:8px;width:200px}._39IvqNe6cqNVXcMFxFWFxx{display:-ms-flexbox;display:flex;margin:12px 0}._39IvqNe6cqNVXcMFxFWFxx ._29TSdL_ZMpyzfQ_bfdcBSc{-ms-flex:1;flex:1}._39IvqNe6cqNVXcMFxFWFxx .JEV9fXVlt_7DgH-zLepBH{height:18px;width:50px}._39IvqNe6cqNVXcMFxFWFxx ._3YCOmnWpGeRBW_Psd5WMPR{height:12px;margin-top:4px;width:60px}._2iO5zt81CSiYhWRF9WylyN{height:18px;margin-bottom:4px}._2iO5zt81CSiYhWRF9WylyN._2E9u5XvlGwlpnzki78vasG{width:230px}._2iO5zt81CSiYhWRF9WylyN.fDElwzn43eJToKzSCkejE{width:100%}._2iO5zt81CSiYhWRF9WylyN._2kNB7LAYYqYdyS85f8pqfi{width:250px}._2iO5zt81CSiYhWRF9WylyN._1XmngqAPKZO_1lDBwcQrR7{width:120px}._3XbVvl-zJDbcDeEdSgxV4_{border-radius:4px;height:32px;margin-top:16px;width:100%}._2hgXdc8jVQaXYAXvnqEyED{animation:_3XkHjK4wMgxtjzC1TvoXrb 1.5s ease infinite;background:linear-gradient(90deg,var(--newCommunityTheme-field),var(--newCommunityTheme-inactive),var(--newCommunityTheme-field));background-size:200%}._1KWSZXqSM_BLhBzkPyJFGR{background-color:var(--newCommunityTheme-widgetColors-sidebarWidgetBackgroundColor);border-radius:4px;padding:12px;position:relative;width:auto}

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